450 Nelms Cir Unit 103
Fredericksburg, VA 22406
(540) 361-6744

Local Reviews
for locust grove, va

Rated 4.9 out of 5 stars based on 459 customer reviews

Superior service

Chris Brooks- Mitchell did a phenomenal job at our residence, very professional, did a detailed job of explaining, how the unit works, and listening to our needs very engaging, he represents LOVING- AiR unmatched , will definitely request his return again. Neat in appearance. Above all , customer satisfaction.

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Yes, Trey was very professional and very helpful! Excellent Service!

Very helpful and respectful.

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4/10 service

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Excellent Company

Jeremy called 15 minutes before arriving and he arrived right on time. Very professional, answered my questions and provided excellent service. Highly recommended.

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Excellent Service

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Excellent Service

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One of my best service calls.

Jeremy is a fantastic young man, well mannered, professional and listened to my concerns which he answered without hesitation.

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Very Pleased

Jeremy was very pleasant and very thorough .

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Beyond Good

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Excellent Service!

Great company to have on your team! Best tool in the house.

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Excellent Service

Your tec. was on time and did a most through job.

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Excellent service

Respectful, responsible, knowledgeable & efficient.

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Excellent customer

Jeremy was very friendly and cooperative he explained everything clearly. We appreciated his service. Thank you very much.

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Excellent

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Installation Followup

Shawn was courteous, provided expert service, arrived when he said he would and answered any questions I had.

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Job Locations
for locust grove, va

Chris B.

Chris B. Job Checkin

Upon arrival customer showed location of thermostat and basement system. Changed out the filter and pulled and cleaned blower wheel capacitor is in correct range at this time. Did notice on the furnace side where water had been coming through secondary exchanger. The coil is clean free of debris no leaks detected at this time. When going to the outdoor unit found the capacitor on the system failed. Provided options to address customer declined at this time do to price. System charge was within manufacturer specifications returned system to normal operation.


Trey M.

Trey M. Job Checkin

I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line, ductwork, electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan motor, Compressor, Motor amp draws, Refrigerant pressures(good), And the outdoor unit coil(chemical cleaned). Other technical information is in my check sheet which I have emailed to the customer. only issues I found was that the capacitor I replaced last year had become weak again. I replaced it under the three-year maintenance warranty for the customer. I also found that the crank case heater was popping when getting in contact with water.


Josh J.

Josh J. Job Checkin

Completed inspection on system. Electrical connections are tight. Blower wheel and evap coil are clean. Blower motor and heater packs amping within specs. Cleaned and flushed drain line. Ensuring water safeties functioning properly. Unit is level and draining properly. All ductwork is tight and secure. Reassembled system and proceeded outside. Completed inspection on outdoor unit. Electrical connections are tight. Compressor, cond fan, contractor, cond cap all within specs. Washed cond coil. Pressures are within specs of charging chart. All ops are normal at this time. Customer requested I look over ductwork going into sunroom. Ductwork is intact and insulated. 2 8” supplies go into this room. No return air. Room is completed closed off from rest of house, therefore not able to get proper air turnover. Advised customer that opening the door to the sunroom will increase air turnover. Allowing for better control of temps.


Mark D.

Mark D. Job Checkin

Greeted customer at front door, informed him on what I am doing today. He showed me location of units and thermostat. Preformed maintenance inspection on an A/C system. Checked indoor coil and found it to be clean. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel per contract. Checked ductwork and it passed my inspection. Checked blower motor amp draw and found it to meet manufacturer set points. Checked outdoor coil and found it to be clean with no signs of leaks at this time. Checked compressor and outdoor fan motor amp draws and found them to meet manufacturer set points. Checked outdoor capacitor and it failed my inspection. Checked pressures with gauges and found them to meet manufacturer set points with current outdoor temperature. Informed the customer of my findings. He asked me what the capacitor does and enlighten him on the part as well as the 3 year warranty on the part with our contract. He gave me the OK to do the w


Trey M.

Trey M. Job Checkin

During my inspection today, I found that the system was pumping down in the AC mode on the low side of the refrigerant cycle. I turned the system to the heating mode. System was operating properly. This led me to believe that the indoor TXV was not operational. I checked several different ways and they all came to the conclusion that, the TXV was bad. I have given the customer the option to replace the TXV. Ihave informed them that we have to get this part replaced first before I can further diagnose the system. Customer went with the option to replace the TXV. I ordered it from the manufacturer. Office needs to reschedule. (April 25, 2024) Came back today and installed new #Warranty TXV and bi flow filter dryer. I made sure that the system had a 400 PSI pressure test and then a less than 500 µm vacuum which both held for 10 minutes each. After completing this charged the system with 9 lbs. 6 oz. of refrigerant per manufacturer nameplate. I tested the system. Everything is operation


Trey M.

Trey M. Job Checkin

During my inspection today, the customer greeted me at the front door. They allowed me to come inside and they showed me around to all the equipment. They showed me the air filter(s). It was a 20 x 21. They then showed me the thermostat. It was a ecobee. They then showed me the indoor unit and the outdoor unit. I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line (flushed drain line with a gallon of hot water), ductwork, electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan motor, Compressor, Motor amp draws, Refrigerant pressures(good), And the outdoor uni


Robert  L.

Robert L. Job Checkin


Shawn H.

Shawn H. Job Checkin

Arrived at customers residence and was greeted by customer and was led to the thermostat and it is functioning properly at this time|. Inspected 20x20x1 and a 16x16x1 filters and they are clean at this time. Refrigerant lines are tight and neat and Arma flex insulation is intact and without any visible defects or issues at this time. Inspected evaporator coil and it is clean at this time. Inspected condensate drain and it is clear at this time. Inspected condensate pump and it is functioning properly at this time. Ez trap safety switch is functioning properly. Inspected blower motor and wheel and they are functioning properly at this time. Blower motor has an amp draw of 2.4 amps at this time. Electrical connections are tight and neat to the components at this time and wire nut connections are tight and neat and without any visible defects or issues at this time. Inspected 25 and 60 amp circuit breakers and they are functioning properly at this time. Airhandler is sitting level on a


Shawn H.

Shawn H. Job Checkin

Arrived at customers residence and was greeted by the customer and was led to the thermostat and it is functioning properly at this time. Inspected 20x25x4 media filter and it is dirty and replaced media filter at this time. Inspected #35 water panel filter in humidifier and itmis clean at this time. Tape and ductwork joints are tight and neat and without any visible defects or air leaks at this time. Inspected automatic dampers and they are all functioning properly at this time. Inspected 3 in. flue pipes and they are primed ,glued and pitched properly at this time. Inspected fan powered humidifier and it is functioning properly at this time.inspected emergency shut off switch and it is functioning -to-early at this time. Inspected Activtek Eviromental Conditioning System and it is functioning properly at this time. Inspected humidistat and it is functioning properly at this time. Inspected Aprilaire zoning control board and it is functioning properly at this time. Refrigerant line


Mark D.

Mark D. Job Checkin

Preformed maintenance inspection on heat pump system. Checked indoor coil and cleaned it per contract with chemicals. Wiped down blower motor wheel per contract. Checked ductwork and it failed my inspection. Checked blower motor amp draw and found it to meet manufacturer set points. Checked outdoor coil and found it to be clean with no signs of leaks. Checked contract and found signs of welding to it on the inside. Checked outdoor capacitor and found it to meet manufacturer set points. Checked compressor and outdoor fan motor amp draw and found them to meet manufacturer set points. Checked pressures with gauges and found them to meet manufacturer set points with current outdoor temperature. Informed the customer of my findings and gave her pricing to do the repairs. She turned them down at this time due to her helping with her daughter's wedding. She wants to be followed up in the fall for the ductwork cleaning.


Mark D.

Mark D. Job Checkin

Preformed maintenance inspection on heat pump system. Checked indoor coil and found it to be clean. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel per contract. Did notice some build-up on indoor cabinet. Checked blower motor amp draw and found it to meet manufacturer set points. Checked outdoor coil and found it to be clean with no signs of leaks at this time. Checked outdoor contractor and found some welding on it getting close to being pitted. Checked outdoor capacitor and found it to meet manufacturer set points. Checked compressor and outdoor fan motor amp draws and found them to meet manufacturer set points. Checked pressures with gauges and found them to meet manufacturer set points with current outdoor temperature. Gave customer pricing to install uv photos max to deal with the build up on the inner cabinet. Also gave her the option to install an uv advantage light instead of the photomax in the coil. She declined the es


Trey M.

Trey M. Job Checkin

During my inspection today, the customer greeted me at the front door. They allowed me to come inside and they showed me around to all the equipment. They showed me the air filter(s). It was a 2-16x16. They then showed me the thermostat. It was an infinity control. They then showed me the indoor unit and the outdoor unit. I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line (cleaned), ductwork, electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan motor, Compressor, Motor amp draws, Refrigerant pressures(good), And the outdoor unit coil(chemical cleaned).


Trey M.

Trey M. Job Checkin

During my inspection today, the customer informed me of the issue that was going on inside the home. She said she arrived at the home sometime last week and it was 95° in the house. She had my plumber come out and inspect the HVAC system with no luck as what the issue was. the technician from my plumber said that they had a storm the previous night and that could be the cause of the issue and after the customer had reset everything and turned it to AC mode, the system reset itself. I can neither confirm or deny this claim. All I know is that I also found no issues with the system today the system is operating properly in the emergency heat, heat, cooling modes , the customer is on the schedule for May 16, 2024 for the Maintenance to check out both systems.


Chris B.

Chris B. Job Checkin

Upon arrival customer showed location of thermostat filters and basement system. Customer hasn't had any issues with system they are do remodeling in the basement. Customer is aware of expansion tank and is on the list. Customer wanted to run dryer vent outside when looking at the space and the exterior it would be difficult to run outside from dryers location. The blower motor on the system operating properly at this time. Put system in heating mode initially with Temps in low 60s house was pulling in 70 degree air discharging 99 on the heat pump. Tested eztrap and drain which is flowing properly at this time. Inspected coil found no leaks on indoor at this time. Electrical connections are tight and secure no signs of damage. Checking outdoor unit coil is clean free of debris. Inspected electrical connections which were clean tight and secured. Capacitor and motor were operating properly at this time. System charge is to manufacture specification at this time with 8 degree of sub co


Mike  M.

Mike M. Job Checkin

Arrived to the customers home greeted him at the door. Spoke with the customer about the current issue that he was experiencing. Customer showed the location of the thermostat indoor equipment and outdoor equipment. Went to the air handler Found all drain safety working with no issues. Found blower motor pulling proper amps within manufacturer specifications. Went to the outdoor heat pump with very low pressure. Performed a courtesy leak search and found evaporator coil leaking. Show customer the leak and the evaporator coil went over options. Customer is not interested in our club membership at this time requested refrigerant added to system Even though loving air cannot determine how long system will last customer is aware could last one day one week one month or one year. Started an incomplete estimate for customers of evaporator coil replacement to be emailed to the once confirm pricing and availability with manufacture. Collect payment return system service.